Since installing Windows 10, scanner won't scan to computer. Says to install WIA drive. How?

[HPUser707]

I was unable to find the WIA driver, but I made sure I had the HP printer system software updated and was able to scan, NOT from the printer button, but from the HP software. Look for HP Scan in Apps. It works from there.

Good Luck!

Dave

[swaltrip7]

I have not been able to reinstall my printer on two of my computers. Also, when I did install the basic, it did not include scanner. 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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