Squeaking noise on HP LaserJet 5200, possibly paper-delivery roller

[CaseyT]

Hi all, we've got an HP LaserJet 5200 that is intermittenly making a sqeaking noise when printing. This is only a noise issue, all pages printed by the printer come out fine. The squeaking doesn't happen all the time, it seems to be happening on print jobs that are about 20+ pages. When the sqeaking happens, the sound comes from the rollers that are at the top of the printer - the best way to describe them is they are the only rollers that are visible when the printer is fully assembled. When the noise happens and I put my finger on one of the rollers, the squeaking goes away.

I tried putting a few drops of lubricating oil on the parts that make contact with the shaft, but this didn't seem to help with the squeaking.

- Is the part on the printer that the noise is coming from called the paper-delivery roller?

- How difficult is it to replace? Are there instructions on the Internet or a video that can be watched showing the replacement procedure?

- Does the part come fully assembled or would it need to be put together?

Thanks for the help.

[SHThompson · Accepted solution]

Do not use "Oil", use a silicone or synthetic lubricant due to all the plastic parts.

I would call the top rollers the Delivery Roller, thery are often part of a "Delivery Assembly".

I recommend you search online for a service manual to determine if replacing the part is something you can do. (you will not find LaserJet service manuals on HP.com).

[CaseyT]

Thanks SHThompson. Sorry I shouldn't have said oil, as it wasn't oil that was used - it was lubricant. I called a parts store as well as chatted with the HP parts store and both said that it is the face down delivery assembly, original part number RM1-2490-000CN / replacement part number RM1-2490-090CN. Thank you for confirming that is the part.