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‎08-28-2018 05:42 AM

HP Recommended
Product: Laserjet Enterprise M604
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

 

Recently I bought the stacker accesory for my M604 (F2G71A) but it seems not to work as expected.

I mean that actually it's working as another output bin, so it doesn't stacks anything.

I've updated both driver and firmware.

The driver detects there's a stacker installed, but the printer is not stacking the jobs (a way to identify different printed jobs).

Any idea on this?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2018 06:01 AM

HP Recommended
I believe you were confusing stacking and job offset.

As far as I can determine the stapler/stacker for the m604 does not support job offset.

https://support.hp.com/us-en/document/c04667426

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

View solution in original post

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2 REPLIES 2

‎08-28-2018 06:01 AM

HP Recommended
I believe you were confusing stacking and job offset.

As far as I can determine the stapler/stacker for the m604 does not support job offset.

https://support.hp.com/us-en/document/c04667426

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

Was this reply helpful? Yes No

‎08-28-2018 06:07 AM

HP Recommended

Thanks for your answer SHThompson,

 

So a stacker accesory is just to increase output bin capacity? My fault, I thougth it would clasify the jobs someway (job offset maybe).

Is there another accesory to achieve that?

 

Thanks

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