Started to print a PDF and now it won't stop printing PCL XL Error Subsystem: GE

[PUProducts]

Printer won't stop printing PCL XL Error Subsystem: GE.  I cleared Print Spooler. Did do a thing!  I need to fix this ASAP

[Riddle_Decipher · Accepted solution]

@PUProducts

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand you are getting an error while printing,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to reinstall the printer drivers? as this seems to be a windows issue.

While you respond to that, here's what you need to do:

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

Then, Click here to access the HP website, find the drivers compatible with your windows and install it.

If the issue persists, please go ahead and install the windows built-in drivers: 

If a full feature driver from HP is not available for your printer, you must install the built-in print driver. A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website.

   NOTE:

Where is the download button? The HP print driver is built into the Windows operating system or is installed through the Windows Update feature on your computer. You do not need to download anything from a website in order to print, scan, or fax.

See the Frequently asked questions in this document for additional information, including how to scan using this driver.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[PUProducts]

Thank you for the help. I went to the Printer Spool and "Cancelled the Printing".  It worked for awhile, but it happened again.

I again Cancelled the Printing and today the printer is working well!

I will print your method  and keep the fix. Just in case.

Karin Weiss 

[Riddle_Decipher]

@PUProducts

Thank you for the update,

I appreciate your time and efforts, 

I'm glad you found the solution for this concern. 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂