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HP Recommended
LaserJet Pro M402
Microsoft Windows 10 (64-bit)

Hi all,

Printing is set to specific papertray.

When its empty the printer choose one of other trays where its still paper.

How do you do to stop the printing and wait until I have loaded the right paper?

Hope someone know.

Thanks in advance.

-Per

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Per,

From the Setup Menu select System Setup, then select the Paper Setup menu.

Select Paper Out Action and ensure it is set as Wait Forever.

Also under Paper Setup, ensure the exact Paper Size is selected for both Trays 1 and 2, if any of the trays is set to Any Size the print job will persist from the other tray if the print job settings where set to automatically select a paper tray and not with a specific tray configured within the Printing Preferences dialog on your computer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi Per,

From the Setup Menu select System Setup, then select the Paper Setup menu.

Select Paper Out Action and ensure it is set as Wait Forever.

Also under Paper Setup, ensure the exact Paper Size is selected for both Trays 1 and 2, if any of the trays is set to Any Size the print job will persist from the other tray if the print job settings where set to automatically select a paper tray and not with a specific tray configured within the Printing Preferences dialog on your computer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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