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HP Recommended
LaserJet Pro MFP M479fdw
Microsoft Windows 10 (64-bit)

The ink on a signature was still wet when I scanned the 9 page document with the result of all subsequent printouts having  a blue streak down each page. I cannot locate the source of the "stain" on my machine. Where is it and how do I access it?

 

dfw19

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Lift up the ADF plate and check out where in the picture if there're any dirty clean them up with alcohol.

Hope it helps.

74940.jpg74941.jpg

74941-1.jpg

74941-2.jpg

View solution in original post

2 REPLIES 2
HP Recommended

Lift up the ADF plate and check out where in the picture if there're any dirty clean them up with alcohol.

Hope it helps.

74940.jpg74941.jpg

74941-1.jpg

74941-2.jpg

HP Recommended

These two responses were on target!

 

Thank you all for ;your help.

 

dfw

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