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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Are you connecting via network? If so, check the type of port that the printer driver is using to connect to the printer. Windows 10 always tries to default to a WSD port and the problem is that these rarely reset the error state after you have resolved the issue. We always suggest that for network attached printers that you use a standard TCP/IP port.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Are you connecting via network? If so, check the type of port that the printer driver is using to connect to the printer. Windows 10 always tries to default to a WSD port and the problem is that these rarely reset the error state after you have resolved the issue. We always suggest that for network attached printers that you use a standard TCP/IP port.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
17
2
1
HP Recommended
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