Suddenly i cannot print some pdfs. Error: limitcheck . offending command: imagemask

[cps4317]

ERROR:  limitcheck

OFFENDING COMMAND:  imagemask

STACK:

(r)

(Sys/Start)

(Sys/Start)

[senan6806]

@cps4317

A warm welcome to HP Support Community!

Which application are you using to print PDF files. Eg: Preview, Adobe?

How is the printer connected, USB or Wireless?

Let me know!

[cps4317]

I am connected wirless.  Printing from preview on macbook.  I have 2 printers - one works the other doesnt.  The one that doesnt is M203dw.  It used to work until recently and i havent change anything.

Thank you.

[cps4317]

I downloaded Acrobat and can print from there.  Preview doesnt work for PDFs.

[senan6806]

@cps4317

Removing the existing printer driver and setting up the printer with Apple AirPrint may resolve the issue. Let's try these steps:

Please ensure that the printer is up to date with its firmware and Mac is up to date with it's software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Let me know how it goes!

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Have a great day!