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‎11-22-2017 02:59 AM

HP Recommended
Product: HP LaserJet Pro MFP M426dw
Operating System: Microsoft Windows 10 (64-bit)

Supply Memory Error Message Displays on the Printer Control Panel. I have replaced cartridge after removing selling tape, clip none of this helped. Removed fuser unit I have cleaned it, checked the triangular 'wires' which hit the chip, reset all cables connections none of this helped.

Can anybody help me???

1 person had the same question
1 REPLY 1

‎11-22-2017 08:27 AM

HP Recommended

Hi @FernandoSda,

 

This error (supply memory error) usually comes up when there is a bad contact between the cartridge's chip and the printer. Sometimes that chip becomes faulty. If you have replaced the corresponding cartridge and you still get the same error then you will have to look at the printer's side which makes the contact to that chip.

 

I hope this helps,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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