• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP LaserJet Pro M1136 Multifunction Printer series
Microsoft Windows 10 (64-bit)

There is a simple problem with the software of this printer, when i scan a page, it scans and shows the result, then when i press "Accept", it scans the page again. Now if i have made no changes then why does it scans again? It takes double the time to scan multiple pages just because the software "Scan to" was not written properly. I hope HP takes notice and provide update for the same.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/

 

Let us know.

View solution in original post

6 REPLIES 6
HP Recommended

Normal if you have preview set.

HP Recommended
I am sorry, i didn't get you, what is preview set? What can i do to overcome my problem?
HP Recommended

Well I have no idea what scanning program you are using.  But the first scan is a preview allowing you to change things.  Then the final scan.

HP Recommended
I use the software given by HP only...
HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/

 

Let us know.

HP Recommended

Thank you very much for your help! This works perfectly well...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.