• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎05-17-2019 02:46 AM

HP Recommended
Product: Color LaserJet Pro MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

We have just returned to the US and I need to replace the toner of my printer bought in the UK. I just found out about regional limitations on toner cartridges after having bought new ones here.

 

Can anyone help me change the region of my printer please?

 

Cheers!

Miguel

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2019 12:21 PM - edited ‎05-17-2019 12:22 PM

HP Recommended

Hi,

Sent you a private message Miguel.

 

Please click the top envelope icon to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3

‎05-17-2019 06:10 AM

HP Recommended

Hi Miguel,

First, you would need a power converter, as a UK based printer uses 220V while US power sources are 110V.

 

Only then you should get a full set of genuine HP 202 Black, Yellow, Cyan and Magenta cartridges and contact HP US to reset the printer to accept local cartridges:

https://support.hp.com/us-en/document/c02558798

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎05-17-2019 07:42 AM - edited ‎05-17-2019 07:44 AM

HP Recommended

Hi Shlomi,

 

Thanks for that. I already have a 110v to 220v transformer. I also got the full set of toner cartridges today. I went to the HP support chat but the lady said they can only do the reset for InkJet printers. I'm really hoping she is mistaken.

 

Miguel

‎05-17-2019 12:21 PM - edited ‎05-17-2019 12:22 PM

HP Recommended

Hi,

Sent you a private message Miguel.

 

Please click the top envelope icon to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.