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‎10-08-2019 08:11 AM

HP Recommended
Product: HP LASERJET 1018

Hi there I am trying to put toner cartridge for hp laserjet 1018 into the printer. But it is not sitting properly. Can you me how can I fix this?

2 REPLIES 2

‎10-08-2019 10:00 AM

HP Recommended

If this is a replacement cartridge does the original still fit in. Compare the two cartridges, you could have been shipped the wrong cartridge by mistake, it happens. Look for any moving parts that might be out of place. 

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‎10-08-2019 10:41 AM

HP Recommended

No the same toner. It was going in before but after I opened the top cover it's not going in. There was a black round thing that suppose to in when you insert the toner. I guess that is not going in. I dropped the hinge of the top cover but took it out. After that it was creating a problem.

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