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HP Recommended
HP LaserJet M1212nf MFP
macOS 10.15 Catalina

Tried to scan a document and the following error came back: com.apple.imagecapture error 4294957394.

1 REPLY 1
HP Recommended

@Dixon_1727, Welcome to HP Support Community!

 

I see that you have issues with scanning, follow the steps below-

 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Update HP Easy Scan: Open HP Easy Scan. On the upper bar, click HP Easy Scan, click Check for Updates, and then install any available updates.

Checking for updates in HP Easy Scan

 

Refer to the document HP Printers - How to Scan (Mac) for alternate scanning methods.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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