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- HP Community
- Printers
- LaserJet Printing
- UNEXPECTED PAPER SIZE LOAD LEGAL IN TRAY 1

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06-17-2018 04:38 AM
UNEXPECTED PAPER SIZE LOAD LEGAL IN TRAY 1.
the print job specs match the paper size and tray. there is only tray 1 in this printer.
also it requests pressing OK on the printer control panel which afterwards starts a cleaning sequence followed by repeated printing of that same page. it does not print the next pages in the document. very annoying
thanks all
06-17-2018 04:48 AM
What paper size and type is loaded into the tray?
Please remove the paper and reload it to the tray and evaluate the prompt on screen - is the correct paper type and size are loaded?
If not please set the currect paper size and type and check or any difference.
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂