Unable to connect M12w on new wireless network

[Spyro1]

Hi, 

I have moved houses and when I'm trying to connect the printer to the new wireless network it requests a name and password which I don't know.

I have tried user guide http://hp.care/2t02BMZ to “Configure IP network settings”. refer to pages 36 to 40 but it doen't work either.

What should I do? (I don't have the same internet provider or router anymore) 

Thanks in advance

[sabretooth04]

Well only you know the new network name, SSID and password to your network.

Replacing/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.
* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  
* Make sure printer and router are at least 5 feet apart.  
* The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.  
* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

[Spyro1]

Thanks for your reply. I know the network name and password of the connection I set up the printer first time but I have not access to it.

I tried both old and new connection credentials but didn't work.

The link and the text you sent me haven't helped either, too technical for me, I only want to use a printer:)

Cheers.