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HP Recommended
Are you trying to cancel print jobs at the machine level or on their workstations? On the machine you will need to go into the embedded web server, go to the Security tab and find Access control functions and ensure that guests have rights to delete jobs. Unless users have to authenticate at the printer, in which case you will need to allow device users to delete jobs but can leave guests disabled.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Are you trying to cancel print jobs at the machine level or on their workstations? On the machine you will need to go into the embedded web server, go to the Security tab and find Access control functions and ensure that guests have rights to delete jobs. Unless users have to authenticate at the printer, in which case you will need to allow device users to delete jobs but can leave guests disabled.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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