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‎10-16-2019 10:16 AM

HP Recommended
Product: HP P1102w
Operating System: Microsoft Windows 10 (32-bit)

Having major issues getting an old HP Elitebook to discover my HP P1102w printer. When I plug the printer in via USB it gives me a strange message about CD DRIVE (E): HP Smart Install but I no longer have a CD for the printer. I've tried downloading drivers but with no success and am now struggling trying to connect the devices wirelessly as I'm prompted for a WPS PIN i don't have. There's no LED screen on the printer, (it's very basic) so I'm wondering whether I can retrieve the PIN using the device serial number.

 

Any advice would be much appreciated!

Thanks.

1 REPLY 1

‎10-18-2019 06:11 PM

HP Recommended

@PeeteyC

 

I'll be happy to assist you with this.

 

Refer to this document: https://support.hp.com/us-en/product/hp-laserjet-pro-p1102-printer-series/4110394/model/4110306/docu... for Find Your Wireless WEP, WPA, WPA2 Password

 

You can also connect the printer using the USB connection and then Change from a USB to a Wireless Connection using the below link: 

 

Click here: https://support.hp.com/us-en/product/hp-laserjet-pro-p1102-printer-series/4110394/model/4110306/docu...

 

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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