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‎05-01-2019 02:47 PM - edited ‎05-01-2019 03:19 PM

HP Recommended
Product: HP Laserjet 4050N
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have a pressing issue in regards to printing watermarks on my reports. I am using a Laserjet 4050 N printer and select the watermark feature under printing preferences when printing a document. (Printing Preferences > Effects > Watermark toggle > Select Watermark)

 

Then I hit OK > Apply > Print and the watermark does not show on my reports. I know the issue is with my personal computer, and not the printer, as my co-workers are able to print watermarks on their reports using the same printer. I've compared the advance settings and all other settings in Preferences with working setups and they appear identical. 

 

This printer is on the network and I have removed the printer and re-added it as well. Also, I have logged into the computer as another user with no luck in getting these watermarks to print. 

 

Driver Version: 10.0.15063.06 

Driver: HP Universal Print Driver for Windows - PCL6 (same drivers as other computers that can print watermarks)

OS: Windows 10

 

Any ideas out there ? 

2 REPLIES 2

‎05-01-2019 04:06 PM

HP Recommended

Depending on the driver and the density level you have set for the watermark, this older printer may not be able to resolve the watermark. 

Can you clarify which driver you are using please, the about page under printer preferences should give you the actual driver, example below is UPD 6.7.0

upd info.jpg

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‎05-02-2019 06:51 AM - edited ‎05-02-2019 07:29 AM

HP Recommended

The watermark shows up great for other users who print to it. It looks like everyone that can successfully print the watermark is on UPD Version 6.0.0.18849 and the one individual with the issue is on UPD 6.7.0.23989. 

 

I can't seem to find driver UPD 6.0.0.18849 online.

 

https://support.hp.com/us-en/drivers/selfservice/hp-universal-print-driver-series-for-windows/503548

 

I found a link to access older UPD drivers, but I get a 403 Permission Error:

upd.PNGupd2.PNG

 

 

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