Where can I find the WPS PIN for your printer

[JeffLC]

Trying to add my ENVY 7640 printer to my Dell Windows 10 laptop.  Keep getting message 'Enter the WPS PIN for your printer'.  Many HP people have said to check the documentation or check the router, that does not work.  HP seems fixiated on the router or printer documentation which is not the case.

Based upon other user posts I was able to get mine to show on my computer by 'Adding Printers and Scanners' select did not list or find.  Then do 'Add a printer using TCP/IP address or hostname'  I printed out the HP Network Configuration Page and entered the Wireless IP address.  

Come on HP Support!  Got to do better!

[Barachiel]

@JeffLC

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

As I understand you need assistance in getting the printer connected.

Don't worry as I'll be glad to help. 🙂

I went through the post and I see that you've already performed most of the steps, Kudos to you on that. 😉

I would recommend you to follow the steps given below:

I recommend you delete the driver and root level and retry, follow the steps below: 

In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6.) Open up the run command with the “Windows key + R” key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 

8.) Click on the “Drivers” tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

Once done, follow the steps given below to reset the network settings in the printer's control panel.

1.From the printer control panel, touch (Wireless).

2 Touch Settings.

3.Touch Wireless Settings.

and then, click on reset.

Once done, follow the steps given below, to set up the printer on your wireless network.

1.From the printer control panel, touch (Wireless).

2 Touch Settings.

3.Touch Wireless Settings.

4.Touch Wireless Setup Wizard.

5.Follow the display instructions to complete the setup.

Once done, follow this link HP ENVY 7640 e-All-in-One Printer series and install the full feature driver software. 🙂

Keep me posted, 

If the information I’ve provided was helpful,  

Give us some reinforcement by clicking the solution and kudos buttons,  

That’ll help us and others see that we’ve got the answers! 

Good Luck.  😉