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‎05-17-2019 08:05 AM

HP Recommended
Product: HP ENvy 5660
Operating System: iOS 12 - 12.0.1

My printer is full of errors. My credit card was hacked and I want to change that to see if that is the problem.  Cannot find where to do it on their Instant Ink site. 

1 person had the same question
2 REPLIES 2

‎05-17-2019 11:38 AM

HP Recommended

You need to work with an HP rep directly for something like this.  The community cannot assist you with account or payment issues.

 

Contact HP:

https://www8.hp.com/us/en/contact-hp/contact.html

 

 

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

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‎05-17-2019 12:12 PM

HP Recommended

Hi,

A such can also be done from your Instant Ink account page.

 

You may follow the below steps to update your payment info for your account:

https://support.hp.com/us-en/document/c04957316

 

Shlomi



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