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HP Recommended
Hello HP Community,
Recently the test page is not printing the full color. On the one side of the test print, its lighter in color. Example image attached. What may be causing this and how can I fix this issue?
Thank you
HP Recommended
That the White patches vary depending on cartridge suggest an issue with the high voltage board. Have you recently changed a cartridge? If so, that cartridge might be defective and causing a voltage drop.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
You appear to have some black lines as well, could be a bad black cartridge
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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HP Recommended
HP Recommended
Without swapping cartridges it is impossible to say. It could be the high voltage power supply or it might be just a cartridge.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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