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HP Recommended
Color laserjet pro mfp281fdw
Microsoft Windows 10 (64-bit)

Printer prints fine from everywhere but Outlook

3 REPLIES 3
HP Recommended

@jsmiler

 

Update the Outlook and check if it works.

Make sure the correct printer is selected while printing.

 

Do you see any error message while printing from Outlook?

 

Meanwhile, use HP Print and Scan Doctor.

  1. Download HP Print and Scan Doctor.
  2. Run HPPSdr.exe from the download location on your computer.
  3. Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
    • If your printer is not listed, turn it on and click Retry.
    • If there is a connection problem, follow the instructions in the tool.
  4. Depending on the problem, click either Fix Printing or Fix Scanning.
  5. Test results are displayed with icons:

     A checkmark means your printer passed.

     A wrench means a problem was found and fixed.

     An exclamation mark means a test failed and was skipped.

     An X means the printer has a problem. Follow the instructions to fix it.

  6. HP Print and Scan Doctor shortcut is installed on your desktop.

 

Try to print.

 

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Thanks Raj

While that did not work, I downloaded the Universal Print Driver from the HP website and that worked.

Joel

HP Recommended

@jsmiler

 

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

 

Take care now and do have a great week ahead.

:)Cheers:)

Raj1788
I am an HP Employee 

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