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- HP Community
- Printers
- LaserJet Printing
- Windows 10 'Printer Properites' dialogue box scaling

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04-30-2017 03:04 PM
HP Laserjet Pro P1606dn print driver is working properly in Windows 10 64-bit.
Howevwer, I cannot access the 'Print Task Quick Sets' dialogue box on te 'Print Quailirty' tab from the Windows 'Printer Properities' dialogue box to other than 'default'. The dialogue box is not scaling properly to fit in its frame so that I cannot access the dropdown tab to setup custom print profiles
Resolution of screen is native 1920x1080.
Windows 10 appears to override the HP printer properies options with itsown options setting.
05-01-2017 03:30 AM
Hi,
Please make sure the DPI Settings are set as normal (100%) and check if that may help:
Windows 10:
Right click the Desktop background area and select Display Settings.
Ensure that "Change the size of text, apps and other items" is set as 100%.
Next click on "Advanced display settings".
Scroll down and click on "Advanced sizing of text and other items".
Ensure the Text size is "9", Press the "set a custom scaling level" link and ensure it is set as 100%.
Apply the changes and Reboot or Re-Logon as required, then check for any difference while accessing the printer properties dialog.
Shlomi
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05-05-2017 03:15 PM
Unfortunately, this solution does not resolve the problem of scaling in the printer properties dialogue box.
Resetting the display resolution will work for to rescale screen fonts for legacy software. Alternatively, you can run the legacy software in compatability mode with high DPI scaling turned off.
However, printer drivers are embedded in in Windows 10 and cannot be rescaled.
As a legacy driver, HP has not optimized this driver for Windows 10, which uses a new font scaling algorithm which is not compatible with older software.
As mentioned the print driver is functional but the print properly display does not scale to fir in the dialogue box - in ths case you can't access the 'Quick Task' bar to customize or save different output profiles.