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- HP Community
- Printers
- LaserJet Printing
- Windows 10 doesn't recognize my LaserJet 1018

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08-15-2019 01:13 PM
Hi All,
My new Dell laptop can’t find my printer (HP LaserJet 1018). I found the following webpage and tried step 4 #8 (manually add the driver), but LaserJet 1018 was not on any of the three lists ( HP, Hewlett-Packard, or Hewlett Packard ). The page says I should then go back, and add the printer using TCP/IP , but I don't know how to find the TCP/IP for LaserJet 1018, or whether that's even relevant to me--I'm not using a networked office printer; it's my home printer. Please help!! I really like this printer and would need the laptop to work with it!
https://support.hp.com/in-en/product/hp-laserjet-1018-printer/1814092/document/c04655208
08-18-2019 08:16 AM
Welcome to the HP Support Community.
Let's try and create another local account to see if you're able to install the driver there: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-acc...
Try installing the buil-in drivers: https://support.hp.com/in-en/document/c01796879
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee