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HP Recommended
HP Color LaserJet Pro MFP M281cdw

Wireless hardware Missing or not seated. This is the message I get when I turn the printer on. It now no longer connects to the network.  

1 REPLY 1
HP Recommended

Hi @Kevin0401

Welcome to the HP Support Community. I'd be happy to assist you.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Let us print a wireless test report

  1. On the printer control panel, swipe left, and then touch Setup.

  2. Touch Self Diagnostics.

  3. Touch Run Wireless Test.

If wireless ON and wireless working says 'fail', I'm afraid this is a hardware issue with the printer. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.