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HP Recommended
HP Laser Jet Pro 500 570dn

I set up a print job of 50 copies.  It has completed that job on the print queue but the printer will not stop printing more copies. I have turned it off and on, no luck; I have unplugged it from the wall and left it unplugged for several minutes and still no luck. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
If you unplug it from the network or it off and then back on does it start printing? I suspect it will not.

If its not printing then plug in the network cable and if it starts printing then the job is being sent to it from your PC or a print server.

If my post resolves your issue please click the accepted as solution button under it.

To thank a Tech for a post click the thumbs up button under the post.

You can even click both buttons. . .

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

View solution in original post

2 REPLIES 2
HP Recommended
If you unplug it from the network or it off and then back on does it start printing? I suspect it will not.

If its not printing then plug in the network cable and if it starts printing then the job is being sent to it from your PC or a print server.

If my post resolves your issue please click the accepted as solution button under it.

To thank a Tech for a post click the thumbs up button under the post.

You can even click both buttons. . .

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
HP Recommended

Printer 5530 won't stop printing, did my taxes and finished, but it starts up again, I have enough IRS forms to last a lifetime.

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