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‎11-30-2018 11:58 AM

HP Recommended
Product: Laserjet Pro 200 color MFP m276nw
Operating System: Microsoft Windows 10 (64-bit)

Recently I started seeing yellow stains along the whole length of each page on both left and right edges. This happens with multi-page documents. The first few pages come out okay. It then gets progressively worse, starting with yellow and then magenta discoloration. I have done all the diagnostics, cleaning, Scan Doctor 5.1 test page comes out okay. I have put in all new cartridges but the problem persists. Any suggestions?

1 REPLY 1

‎11-30-2018 12:54 PM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

I think that the ITB belt is not being cleaned properly.I would recommend that you get the service manual on how to remove the ITB belt.This is a bit more complicated and some covers needs to be removed.This is also a very sensitive part and should be handled with care.Hope this information will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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