Solved: black smudges showing on right margin - HP Support Community

barb38 · ‎03-11-2020

I must have changed something when printing out paperwork. A black smudge (looks kind of like wings) now appears all down the right margin side of the paper. I have a LaserJet pro mfp m130nw.

Repairatrooper · ‎03-11-2020

If they are evenly spaced and repetitive then you have either a cartridge problem or a fuser problem. It the toner is not bonded to the page properly then fuser issue is very likely.You can Google repetitive defect ruler for your model and get the exact spacing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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Repairatrooper · ‎03-11-2020

If they are evenly spaced and repetitive then you have either a cartridge problem or a fuser problem. It the toner is not bonded to the page properly then fuser issue is very likely.You can Google repetitive defect ruler for your model and get the exact spacing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

bcwymac · ‎04-14-2020

Here's what my smudge problem looks like.

HP Color LaserJet Pro M252dw

https://www.dropbox.com/s/ivil7tpj2h01sap/20200414.pdf?dl=0

black smudges showing on right margin

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