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‎01-22-2020 09:42 PM

HP Recommended
Product: hp pavilion x360
Operating System: Microsoft Windows 10 in S Mode

my laptop when I try to print keeps telling me the hp printer is offline

1 REPLY 1

‎01-24-2020 09:46 PM

HP Recommended

Most likely the printer's IP address changed and no longer matches what your laptop is set to. Find out what your computer thinks it should be and set your printer to match, or reinstall your printer again on your laptop with the new IP address.

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