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- HP Community
- Printers
- LaserJet Printing
- Re: cannot detect wifi printer from wired labtop.

Create an account on the HP Community to personalize your profile and ask a question
08-27-2019 02:19 AM
08-29-2019 04:55 PM
Welcome to HP support community.
I understand your topology works like this!
Printer(Wireless)-->WLAN Router-->(LAN)Computer!
Your computer should detect the printer.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and run printer full feature driver
Click here to download the driver.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
09-01-2019 10:45 PM
Hi Sandytechy20.
actually my connection is, Printer connected to Wifi router with IP 169.254.35.88
and my PC connect to port Lan with IP 10.199.25.xx not sure this is the cause , should I reconfig IP router with the same ?