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HP Recommended
color laser jet pro mfp m281fdw
Microsoft Windows 8.1 (32-bit)

cannot replace cartridge. drawer is stuck

2 REPLIES 2
HP Recommended

cannot replace cartridge..... drawer will not pull out.

HP Recommended

The drawer lock is usually pulled when you open the door. That lock is on the left side of the printer. Perhaps the tab has come loose. You can manually pull the lock forward and then the drawer should be free to move. 

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