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- HP Community
- Printers
- LaserJet Printing
- change back printer menu language to english

Create an account on the HP Community to personalize your profile and ask a question
11-25-2019 01:27 AM
hi
Thanks for your help & sorry for late reply, i think that we reach to the solution if you said yes
-i follow your instructions & once i open the setting i found the favorite region & language,but it was disable (Is this which we search about it?)
-then i tried to enter advanced setting to search inside each tab but can`t continue because of printer status changed to unknown.
-this problem appear every time i will explain it below:
at hp smart app. it work well at first time & when i try to open tabs or buttons the status of printer changed to unknown or app. delay like not responding & this case didn`t end till i reset the power for printer (sometimes more than one time), So for this problem i can`t search completely & needs to long time to can catch a chance to see what inside each tab.
i already delete the printer & install your driver but i found that some feature become disable inside hp smart like advanced setting.
sorry for long explain but i tried to be clear
11-26-2019 01:23 AM
hi
for hp smart problem (some sections or tab was disabled) , now its working & visible
i don`t know what is the reason
any how can you send to me a screen shot for which tab should i pressed inside advanced setting because i can`t catch the langue tab by luck.
or if there is method to reset to factory default? & if there is any setting should i do after reset?
Thanks
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