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HP Recommended
color laserjet 2600n
macOS 10.12 Sierra

color laserjet 2600n suddenly stopped printing any color.   Black prints fine.    

 

Won't even print color for demo page.  

 

Won't print color for any programs, although it worked fine last week.   No changes to drivers / computer / OS

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try a NVRAM reset.  See the attached.

View solution in original post

6 REPLIES 6
HP Recommended

You can print a demo page from the computer and you can print a demo page from the printer control panel. Did you print the demo page from the printer control panel and if not try and let us know if color or black and white.

HP Recommended

Printed demo page from printer control panel - just black,  no color at all

HP Recommended

Try a NVRAM reset.  See the attached.

HP Recommended

Thank you very much for an effective solution!

HP Recommended

No error message but the print quaility is poor it has a blue/green line on the entire page

HP Recommended

You have a bad cyan cartridge needed to be replaced.

When you open the front door the big black film like thing is iTB it should be all black if you see any color on its surface then you have a bad cartridge of that color.

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