• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
HP lasetjet Pro 200 color MFP M276nw
Microsoft Windows 10 (32-bit)

When I use the scanner in this printer the page is full of colored stripes.

Does anyone know how to fix this?

3 REPLIES 3
HP Recommended

See the article for "Vertical Black Lines":

https://www.printertechs.com/printer-troubleshooting/149-visual-chart-of-laser-print-defects

 

Repeat the process for each cartridge that produces a colored vertical line.


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

HP Recommended

Thanks for the suggestions.

Updating the firmware somehow resolved the problem.

HP Recommended

Thanks for the confirmation!

 

Please review and mark one of the responses as a "Solution".  This feedback enhances the community and makes it easier for future readers to find your solution when comparing hundreds of similar questions.


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.