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‎02-28-2020 08:24 AM - edited ‎02-28-2020 10:58 AM

HP Recommended
Product: HP lasetjet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (32-bit)

When I use the scanner in this printer the page is full of colored stripes.

Does anyone know how to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2020 01:05 PM

HP Recommended

See the article for "Vertical Black Lines":

https://www.printertechs.com/printer-troubleshooting/149-visual-chart-of-laser-print-defects

 

Repeat the process for each cartridge that produces a colored vertical line.

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View solution in original post

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3 REPLIES 3

‎02-28-2020 01:05 PM

HP Recommended

See the article for "Vertical Black Lines":

https://www.printertechs.com/printer-troubleshooting/149-visual-chart-of-laser-print-defects

 

Repeat the process for each cartridge that produces a colored vertical line.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.
Was this reply helpful? Yes No

‎03-01-2020 11:39 PM

HP Recommended

Thanks for the suggestions.

Updating the firmware somehow resolved the problem.

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‎03-02-2020 06:25 AM

HP Recommended

Thanks for the confirmation!

 

Please review and mark one of the responses as a "Solution".  This feedback enhances the community and makes it easier for future readers to find your solution when comparing hundreds of similar questions.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

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When you are done troubleshooting, please mark one of the responses as the Solution.
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Was this reply helpful? Yes No
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