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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
HP Recommended
Make sure that the printer driver knows that this is a color printer, we have had issues where the driver install does not detect the fact that printer is color. On your PC go to control panel>devices and printers>right click on your printer icon and select printer properties from the dropdown menu. Click device settings tab and under installable options ensure that device type is set for color.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Make sure that the printer driver knows that this is a color printer, we have had issues where the driver install does not detect the fact that printer is color. On your PC go to control panel>devices and printers>right click on your printer icon and select printer properties from the dropdown menu. Click device settings tab and under installable options ensure that device type is set for color.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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0
0
HP Recommended
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