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- HP Community
- Printers
- LaserJet Printing
- cp1025nw not connecting to wireless network

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02-06-2019 06:34 PM
I installed macOS 10.14 Mojave and since then I am unable to use wirelessly cp1025nw. I realize that it is not compatible with AirPrint but until recently was working wiressly on my IPhone. Before I knew about it I tried to change some settings and turned off IvP6 on the printer . I also updated firmware. Still would like to be able to use it wirelessly on other computers on my network.
Wireless light keeps blinking and printer does not connect to the router despite assigning a specific IP address.
When printing test page IP is 0.0.0.0
Any help would be appreciate it.
02-08-2019 01:30 PM
A warm welcome to HP Support Community!
As per this document HP Laserjet CP1025nw is AirPrint compatible. However, we have to connect the printer to your home WiFi in order to setup the printer with Apple AirPrint. Temporarily connecting a USB cable, and converting the USB connected printer to wireless would be the easiest way. Instructions on how to change a USB connected printer to wireless can be found here.
Let me know how it goes!
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I am an HP Employee
02-08-2019 01:48 PM
Hello,
Thank you so much for your reply. I did connect my printer via USB and used HP Easy Start and then HP Utility.
When running Easy Start it gets to the point when it is gathering information and then request times out.
This is the image when it is added through HP Utility:
the light still keeps blinking...
I reserved 192.168.1.2 at the router and it shows the device as attached but I can't ping it. I think most likely I changed a setting when I had problems printing and was accessing EWS page by using the address above. I read in one of the posts that turning off IPv6 sometimes helps, so I did that. I might have set IP to manual then, I can't remember.Any help would be appreciate it.
Best,
Jarek
02-11-2019 09:29 AM
Let's reset the printer to factory settings and then re-configure wireless. Resetting the printer to factory settings should clear all the network settings, the reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've send you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
I am an HP Employee