-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
From Windows 98 (available before 1998) to Windows 10 (available for general public 2015) is around 17 years. In general, printers are not PnP (Plug and Play) devices, we need drivers. Windows 10 has generic driver which allows many older printers including MFP or AIO printers to print (no scan).
Back to your printer, please download the following software and drivers and install to your Windows 10 computer:
Note: Only plug the USB cable in when the installtion process asking for and avoid USB 3.0 port.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
Hi,
From Windows 98 (available before 1998) to Windows 10 (available for general public 2015) is around 17 years. In general, printers are not PnP (Plug and Play) devices, we need drivers. Windows 10 has generic driver which allows many older printers including MFP or AIO printers to print (no scan).
Back to your printer, please download the following software and drivers and install to your Windows 10 computer:
Note: Only plug the USB cable in when the installtion process asking for and avoid USB 3.0 port.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community