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- HP Community
- Printers
- LaserJet Printing
- Re: duplex printing issue

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03-21-2018 04:38 PM
When printing in duplex mode, the second page starts printing from the middle of the page, not the top of the page as you expect. This happens when the second page is less than full page. Is there a setting somewhere on that can be adjusted?
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Accepted Solutions
03-24-2018 09:49 AM - edited 03-24-2018 09:49 AM
It looks like you were interacting with sandytechy20, but he is out for the day & I'll be glad to help you out. I'm KrazyToad & I'm at your service.
Let's Reset the Printing System and check if that works.
Click the Apple menu, and then click System Preferences.

Click Printers & Scanners, Print & Scan, or Print & Fax.
Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.
Figure : Clicking Reset printing system

Click Reset or OK.
If prompted, type your username and password, and then click OK.
The printing system resets.
Turn off the printer, wait 5 seconds, and then turn on the printer.
Wait until the printer is idle and silent.
In the Printers window on the Mac, click the Add button
.Select your printer from the list, and then click Add.
It might take a few seconds before your printer displays in the Printers list.
You can also reefer to this Link: https://support.hp.com/my-en/product/HP-DeskJet-Ink-Advantage-4670-All-in-One-Printer-series/7317523...
Keep me posted how it goes and let me know if you need further assistance
Thank you. 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
KrazyToad
I Am An HP Employee
03-22-2018 04:29 PM
Thanks for taking an interest in the HP Support Forums After reading your post I see that your printer prints the second page from the middle. I will be a delight to assist you here.
Superb analysis and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score.:)
For better clarity and to assist you better I would require more information regarding this:
- When did this issue start?
Meanwhile
Remove and Add the printer again with Airprint
-
Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Figure : Example of the Printers & Scanners window

-
Check if your printer name displays in the Printers list, and then do one of the following steps.
-
If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign
to delete the printer, click the plus sign
, click Add Printer or Scanner, click the printer name and then continue to the next step. -
If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
-
-
Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.
Figure : AirPrint displays in the Use menu

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Open a document or photo, click File, and then click Print.
Let me know if that helps.
Cheers.
Sandytechy20
I am an HP Employee
03-24-2018 09:49 AM - edited 03-24-2018 09:49 AM
It looks like you were interacting with sandytechy20, but he is out for the day & I'll be glad to help you out. I'm KrazyToad & I'm at your service.
Let's Reset the Printing System and check if that works.
Click the Apple menu, and then click System Preferences.

Click Printers & Scanners, Print & Scan, or Print & Fax.
Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.
Figure : Clicking Reset printing system

Click Reset or OK.
If prompted, type your username and password, and then click OK.
The printing system resets.
Turn off the printer, wait 5 seconds, and then turn on the printer.
Wait until the printer is idle and silent.
In the Printers window on the Mac, click the Add button
.Select your printer from the list, and then click Add.
It might take a few seconds before your printer displays in the Printers list.
You can also reefer to this Link: https://support.hp.com/my-en/product/HP-DeskJet-Ink-Advantage-4670-All-in-One-Printer-series/7317523...
Keep me posted how it goes and let me know if you need further assistance
Thank you. 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
KrazyToad
I Am An HP Employee