• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
officejet MPF x585
Microsoft Windows 10 (64-bit)

hello 

my can't get access to embedded web server even though i tried partial-clean in pre-boot menu but it still does not work , and i don't know after setting up the printer again does need to enter manual IP address to IPV4, please help?

thanks for helping

 

2 REPLIES 2
HP Recommended

Can you clarify, does the EWS not come up in your browser or you need the password? Current firmware could be corrupt. We will usually format the hard drive in cases like this and install fresh firmware.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

thank for replay, EWS is not come up in my browser it doesn't show any thing

 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.