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‎07-02-2026 03:28 AM

HP Recommended

i have a MFP E786DN with error 98.00.02

Replace HDD 3 times but same error

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‎07-03-2026 12:35 AM

HP Recommended

You install original HP HDD ?

You install original HP firmware?




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‎07-03-2026 12:35 AM

HP Recommended

You install original HP HDD ?

You install original HP firmware?




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‎07-03-2026 12:40 AM

HP Recommended

Hi Valsimot,

 

Yes it was the original HDD and also original HP Firmware

 

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‎07-03-2026 05:55 AM

HP Recommended

You followed correct steps for HDD prepare for firmware installation ?

If yes then try this https://support.hp.com/za-en/document/c05030898 




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