01-27-2020 07:01 PM
I did all the steps and tips carefully but there is still a problem paper jam in the adf section so please help🤕
01-30-2020 12:59 PM
@gholamrezaeiWelcome to HP Community!
I understand you are getting paper jam error while printing from ADF.
Open the ADF cover, and then remove any jammed paper.
Try to print.
Update the printer firmware
Refer this HP document for the steps to update the printer firmware:- Click here
You can refer this HP document for more assistance:- Click here
Keep us posted,
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02-03-2020 08:56 PM
02-04-2020 08:29 AM
I understand your concerns.
In that case, I would suggest you contact our phone support.They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Have a nice day!!