cancel
Showing results for 
Search instead for 
Did you mean: 
gholamrezaei
New member
2 1 0 0
Message 1 of 4
129
Flag Post
HP Recommended

error document feeder jam on( adf) hp127fw

hp laser jet pro mfp m127fw
Microsoft Windows 7 (64-bit)

Hi
I did all the steps and tips carefully but there is still a problem paper jam in the adf section so please help🤕

3 REPLIES 3
HP Support Agent
HP Support Agent
2,216 2,216 103 180
Message 2 of 4
81
Flag Post
HP Recommended

error document feeder jam on( adf) hp127fw

@gholamrezaeiWelcome to HP Community!

 

I understand you are getting paper jam error while printing from ADF.

 

    • Open the ADF cover, and then remove any jammed paper.

      Example of clearing a jam from the ADF

  1. Try to print.

Update the printer firmware

Refer this HP document for the steps to update the printer firmware:- Click here

 

You can refer this HP document for more assistance:- Click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
gholamrezaei
New member
2 1 0 0
Message 3 of 4
55
Flag Post
HP Recommended

error document feeder jam on( adf) hp127fw

Thanks for answering. I must say My job is a printer repairman in country iran from city Isfahan . The operation I did * - Complete ADF Checked Sensors Complete Checked to be Healthy * - Firmware Printer Updated * - There is no paper jam in the ADF Unfortunately the problem still exists. Could the problem be the main board? Please save me from this confusion.
Reply
0 Kudos
HP Support Agent
HP Support Agent
2,216 2,216 103 180
Message 4 of 4
37
Flag Post
HP Recommended

error document feeder jam on( adf) hp127fw

@gholamrezaei 

 

I understand your concerns.

 

In that case, I would suggest you contact our phone support.They will help you.

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Have a nice day!!

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation