errorcode0x80040154

[documents]

Hello dear

My printer prints all files except documents And I get the error 0x80040154 when printing documents And whatever I do for this problem doesn't work, can you help me?

[Kumar0307]

@documents, Welcome to the HP Support Community!

To assist you better, which model HP printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

Which application are you trying to print from?

Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

For now, let us try these steps:

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Update the printer firmware

Click here to know different methods of updating printer firmware.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[documents]

Thanks for hellping but i couldn't fixed this problem by your solutions. my printer model is HP laserjet pro mfp m125a. i can't just print pdf files and for that i use microsoft edge and i try another app but i couldn't fix it. 

I've attached a photo of the error for you, Please also look at this photo.

thank you

[Kumar0307 · Accepted solution]

@documents

Use Adobe Reader to print PDF files. You may download the software from here.

Try printing.

Note: Uncheck the Optional offer/bundled software.

If you are able to print other files fine and not from Microsoft Edge, it seems like the issue is not with the printer but Microsoft Edge. try using a different browser like Google Chrome or Firefox.

For any issues with Microsoft Edge, you may contact its developer - Microsoft.

Keep me posted.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[documents]

Thank you very much for your help.

my problem was solved using chrome browser and adobe reader app.

but i don't know why i didn't do this before your email.

I will report this problem to microsoft edge support.

[Kumar0307]

@documents

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!