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- HP Community
- Printers
- LaserJet Printing
- factory reset for laser printer 150nw

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03-18-2020 11:41 AM
Hi @GP-150nw
Welcome to the HP Support Community. I'd be happy to assist you.
People tend to forget. Remembering login credentials was never my cup of tea either. I see that you are trying to login to the EWS page of the printer but have forgotten the credentials. We may try restoring the wireless settings on the printer that may help.
Let us also try our luck using the default credential combinations like:
Admin-Admin or Admin-password or Admin- leave the password blank
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
03-25-2020 04:27 PM
Hi Kumar0307,
Many thanks for responding to my question.
I tried the method you suggested, unfortuately I am still unable to login to my HP Color Laser 150nw. As suggested I also tried the logging in to the printer using the default credentials as you suggest, with no luck.
When I attempt to login to the printer, it displays "Login Failed. Please make sure your ID and Password are correct."
Can you lplease let me know what else I can do to reset the printer back to its defaults?
Many thanks
GP-150nw
03-26-2020 06:52 AM
@GP-150nw, that's unfortunate.
If the issue persists, please contact our HP Support team for further assistance:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
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