fax number can't be deleted

[Grotonct]

I went to fax a document from my 8610 and there are 4 digits that are showing up on the screen and I can't delete them. This just starting happening.

I can't send faxes because of these four dogits.

How do I erase them.

It seems like they are "stored" on the screen

[Rainbow23 · Accepted solution]

@Grotonct,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to clear the digits from the fax dial pad of your HP Officejet Pro 8610 e-All-in-One Printer.

This issue could occur if the settings are changed or the printer is in error state.

Let's go through a few steps to resolve this issue.

And here's the step by step guide for you to restore the printer to its factory defaults:

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.

2. Touch Tools.

3. Touch Restore Factory Defaults, and then touch Yes. A message appears stating that the printer defaults have been restored.

4. Touch OK.

Let me know how this works.
 

You have a good day ahead.