firmware update for Laserjet P1102w won't install on Mac

[GNonmacNL]

I also tried again with the HP Smart Utility. At a certain point, the utility tells that it will connect to the internet to finalize the installation, but then I receive a page with this internet address

https://oss.hpconnected.com/setup-complete/no-ink/?inkSubscription=notOffered&alreadyEnrolled=false&...

[GNonmacNL]

the last screen is

[senan6806]

@GNonmacNL

Let's try these steps:

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

6.) Click the name of your printer, then click Options & Supplies.

7.) Click Utility, then click Open Printer Utility.

8.) Click Wireless Setup.

[GNonmacNL]

I removed the printer from the list. Then clicked the + sign and then the symbol of an arrow with the name of my printer appeard. See first screenshot. The mac then announces that the necessary software will be downloaded. But it doesn't succeed. Download failed (in Dutch)

after choosing the printer I get this window. The arrow is a bit oddAnd then the Mac tries to download the necessary software , but ... see screenshot

[senan6806]

@GNonmacNL

HP Printer Drivers v5.1 for OS X have HP LaserJet Professional P1100w driver included. Download and install HP Printer Drivers v5.1 for OS X from here.

Once you install the driver, use the steps below to add the printer:

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign  

5.) Click Add Printer or Scanner then click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

[GNonmacNL]

Dear Senan, it works with the USB cable and I think I have to settle for that solution. You and I have tried all the options for a wireless connection. It will work this way and when I really need a wireless connection, I guess I will have to buy a new printer. thanks. Gérard

[senan6806]

@GNonmacNL

Glad to hear that its working with USB. If you ever require any technical assistance, feel free to reach out to us.

Have a great day!