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HP Recommended
laserjet2840
Microsoft Windows 10 (64-bit)

i have a laserjet 2840 when i replace the ink toner sometime it will print a yellow square,then it print blanks and then it wont print at all but i can put the old ink toner n it will print only using the black can i please get some help here

1 REPLY 1
HP Recommended

It is a hardware problem needed to bd fixed and is caused by so called Sticky Solenoids problem.

There's a solenoid seats on top right of all four toner cartridges which is often gets stuck and makes many troubles like yours and printing all blank or all yellow.......

You'd better fix it first then you will find most of your printer's problems will go away.

http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html

You need to take the 2840 apart to get to the solenoid.

You can find out how to do it from YouTube and becides 2840 the HP 2500/2550/1500 are all have the same structure.

https://www.youtube.com/watch?v=a00l03VdhcA

https://www.youtube.com/watch?v=9BoxmagIjhg

 

Google and download the 2840's service manual it will help

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