01-20-2020 01:27 PM
I am setting up a new Win 10 laptop and I handled setting up the connection to the existing HP Laserjet 200 color MFP M276. After successfully doing that, I checked for updates and saw that there was a firmware update for it dated 20190401. So I downloaded it, the printer was in a ready state so I ran the .exe
After it ran, a new window opened with a message that it might not have installed correctly. How do I check whether it installed correctly or not.
01-22-2020 06:30 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to know how to check the printer firmware version.
Don’t worry, I assure you I will try my best to get this sorted.
To determine the current firmware level and obtain the IP address, print a configuration page.
- On the printer control panel, select the Administration icon or the Menu button.
- Select INFORMATION.
- On MFP models, open the CONFIGURATION/STATUS PAGES menu.
- Select CONFIGURATION PAGE or the PRINT CONFIGURATION option.
- Select Print or OK.
Let me know how it goes and you have a great day!
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