hp 1022n will not accept drivers from windows 10 64bit

[Johnec]

cannot print from hp laptop i5. Tried hp driver lists, still not working. Works on my windows 10 64 pc HP core 2.

[KrazyToad]

Hi @Johnec

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I understand that you are unable to print from your HP Laserjet 1022n

I'd like to help.

Please perform a Printer Reset.

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
 

Next, uninstall the Printer Driver from Root level

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo. 
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart your computer 

Next, install the Printer Driver using the Windows Built-In Driver.

Please refer to this Video

Let me know how it goes.

You can also refer to this Link for more details on Windows Built-In Driver.

Thank you. 🙂

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