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- hp color laserjet pro mfp m477fdw Prints a spot down left si...

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07-24-2019 11:11 AM
I'm having the same problem. From reading other posts the issue can be caused by either the intermediate transfer belt or the fuser assembly. How can I determine which is the cause without having to replace both?
07-24-2019 01:47 PM - edited 07-24-2019 02:14 PM
The distance between the marks is 2 inches or 5.1 cm. In the most recent document, the heading FOREIGN is printed in the far left margin. Two inches down the document is a smudge about 1/2 inch wide with a ghost image of FOR.
07-25-2019 09:54 AM
I removed the fuser assembly this morning. There appears to be a sticky plastic or adhesive stuck on the orange roller inside the fuser assembly. Is this something that can easily be replaced or does the entire assembly need to be replaced?
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